Shipping & Delivery

Cancellation and Changes to Existing Order

In general, all products sold are not returnable, refundable and exchangeable.

Only products published by Dakwah Coner Bookstore(DCB) or Dakwah Coner Publications are exchangeable at DCB designated bookstores. Customer must show as proof of purchase for the exchange.

We may not be able cancel and make changes for your order. Due to our commitment to process your order quickly and efficiently, our warehouse is notified to prepare and pack your order for dispatch, once your order has been approved. We regret any inconvenience caused to our customers.

 

Delivery Within Malaysia

*Terms & Conditions

  1. Please note that shipping charges are calculated based on weight, dimensions and destination.
  2. If product is in-stock, delivery is within 3 to 5 business days.
  3. Orders are shipped on business days only.
  4. Business days exclude public holidays and weekends

 

International Delivery

*Terms & Conditions

  1. If product is in stock, we will deliver within 2 weeks.
  2. Orders are shipped on business days only.
  3. Business days exclude public holidays and weekends

 

Pre Order Terms and Conditions

  1. Pre-orders require payment to be made at checkout.
  2. Please note that due to the nature of pre-order items, we will not be accepting cancellations.
  3. If you combine in-stock and pre-ordered items, ALL items will be shipped at once when all pre-ordered items are available. No separate delivery is allowed.
  4. Once you place an order with us, it means that you are willing to accept these terms & conditions.
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